Returns & Exchanges

At Sipology, we want you to love every sip. If you are not completely satisfied with your purchase, we offer a 30-day return window for unopened products and exchanges for any quality-related concerns.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and a brief explanation for the return.

• 2.
  Prepare Your Package

  Ensure the items are in their original, unopened packaging and securely pack them to prevent damage during transit.

• 3.
  Ship Items Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Credit

  Once our team inspects the returned goods, we will process your refund to the original payment method or issue a store credit within 5-7 business days.